Prior to getting my 2000 Cherokee to Groff's Automotive, I'd been chasing symptoms. My steering or suspension systems, or something, were just not functioning properly. Especially at higher speeds, keeping in my lane on the highway was unwieldy and unsafe. Traveling to Denver every Friday, going through the construction areas (the “narrows”) was, oh, invigorating. I'd checked Angie's List for good repair shops, had taken my Jeep to Hellem's for work on this, along with a couple other places. Hellem's is great but awful busy (last I knew, a few years ago). The last place replaced a bunch of suspension stuff and I still had trouble. Finally, I called FN Jeep, thinking they repaired Jeeps and, if not, could recommend where to go. The owner said: Jack's Alignment and Groff's Automotive, as that's where he takes his vehicles. I read some reviews, including on AngiesList.com (which I value for better accuracy) and found a couple troubling reviews on Groff's (only one on Angie's). I called the FN Jeep owner again, who told me they're stand up guys, the owner's name, and Groff's is where he takes his Jeeps when the work gets beyond him. So that's where I went, despite it being a long way from home (just south of Bradley on Hancock and I'm in Briargate). Dave test drove my Jeep, noting that the steering was wrong; it wouldn't return to center after a turn. They re-did part of the work done earlier and also something I'd done some years ago, which could have been poorly done. One part was key to steering and the other was a suspension component. Dave patiently explained how steering gears need to be handled with care to keep aligned properly. He went over what was done, how it drove afterwards, answered my various questions, and even went over what's typical in the industry when work is done improperly (I'd asked about the feasibility of going back to the previous shop on their warranty). In any case, I've now found a shop I can trust when work gets beyond what I can do. Thanks, Janice Mc.